Services

Revenue Management & Distribution

• Dynamic pricing and yield management
• Channel management and OTA strategy
• Inventory control and distribution strategy
• Group and transient segmentation optimization
• Franchise and GDS channel management
• E-commerce strategy and booking optimization

Sales & Marketing

• Strategic sales planning and competitive analysis
• Local and regional market penetration
• Corporate and government account development
• Group and meeting sales strategy
• Digital marketing, brand positioning, and online visibility

Food & Beverage

Strategic oversight of all F&B operations — menu development, purchasing and inventory controls, catering and banquet management, and operational performance analysis. We focus on group events, weddings, and local dining demand to strengthen the program and overall financial performance.

Facilities & Engineering

• Property maintenance & preventative programs
• Property Improvement Plan (PIP) management
• Renovation and conversion project coordination
• Vendor and contractor management

Human Resources & Training

Recruiting, onboarding, leadership development, payroll & HR compliance, and retention programs — built around a service-focused culture that drives both employee engagement and guest satisfaction.

Information Technology

Property management systems, network infrastructure, reservation systems, and data security — properly integrated to streamline operations and support online bookings.

We manage multifamily apartments, residential rentals, and condominiums with the same hands-on discipline we bring to our hotel portfolio. Our focus is on maintaining asset performance, tenant satisfaction, and operational efficiency.

What's included

• Day-to-day operations and on-site staff oversight
• Leasing, tenant relations, and occupancy management
• Maintenance coordination and vendor management
• Financial reporting, budgeting, and cost control
• Capital improvements and project oversight
• Compliance with local and regulatory requirements

We bring a hotel operator's playbook to short-term rentals — dynamic pricing, professional cleaning standards, and 24/7 guest response. Whether it's a single Airbnb unit or a portfolio of corporate-housing apartments, we maximize occupancy without sacrificing review scores.

What's included

• Multi-channel listing setup (Airbnb, Vrbo, Booking.com, Furnished Finder)
• Dynamic pricing and revenue optimization
• Professional turnover cleaning and inventory restocking
• Guest screening, communication, and 24/7 support
• Maintenance dispatch and damage protection
• Monthly owner statements and tax-ready reporting

SUNdhm provides full-service management for branded and non-branded hotels, multifamily apartments, residential rentals, condominiums, and short-term rental properties. Our approach is hands-on and detail-oriented, with an emphasis on maintaining property condition, improving performance, and aligning operations with ownership objectives.

Operations

• Day-to-day operations and staff oversight
• Leasing, tenant relations, and occupancy management
• Maintenance coordination and vendor management
• Capital improvements and project oversight
• Compliance with brand, local, and regulatory requirements

Accounting & Financial Reporting

Accounts payable, accounts receivable, payroll coordination, and monthly financial reporting. Detailed financial statements, operational reports, and performance analysis give owners clear visibility into revenue trends, expenses, and overall profitability.

Legal & Finance

Budgeting, forecasting, financial reporting, and operational expense control — plus contract management, regulatory compliance, insurance coordination, and risk management to protect the interests of the property and its ownership group.

Since SUNdhm's founding, we've taken a dynamic and entrepreneurial approach to acquiring real estate — whether operating hotels, purchasing hotels, or providing asset management services. As an owner of hospitality and residential real estate, we know the countless details that make a property successful, and we apply that same discipline to acquisitions.

Market understanding, competition, demographic and economic trends, and analysis from each department within the organization are combined into our acquisition strategies.

We buy houses

• Any look, any size, any condition
• Cash offers based on the deal
• Two-week closings, tops
• No agent fees, no repairs needed on your end

Email us about your property →

Flexible event spaces and full-service catering at our Central New York hotels — built on the same operational discipline that runs our hotel F&B programs.

What we host

• Weddings & receptions
• Corporate meetings, conferences, and training
• Holiday parties and private functions
• Group room blocks paired with on-site catering

Behind the scenes

• Menu development with executive culinary teams
• Purchasing & inventory controls for consistent margins
• On-site banquet management and event coordination

Our family operates PuroClean of Syracuse North, a fully licensed and insured restoration franchise serving homeowners, businesses, property managers, and insurance carriers across the greater Syracuse region. Same operational discipline as our hospitality work — fast response, transparent communication, and clean execution.

Services

• Water damage restoration — burst pipes, flooding, sewage backups, storm damage
• Fire & smoke damage — structure cleanup, soot removal, odor neutralization, contents pack-out
• Mold remediation — inspection, containment, removal, and post-remediation testing
• Biohazard & trauma cleanup — discreet, certified response for sensitive situations
• Reconstruction support — coordination with contractors and adjusters through full property recovery

Why owners and adjusters call us

• 24/7 emergency response across Onondaga County and surrounding areas
• Direct insurance billing and adjuster-friendly documentation
• IICRC-certified technicians and PuroClean's national QA standards
• Local family-owned operation — you talk to a decision-maker, not a call center

Visit PuroClean of Syracuse North →